FAQ

Where to buy a ticket?

What is the difference between an electronic ticket and a collector's ticket, and what tickets are available in the Winiary Bookings store?

How to place an order?

I have a problem with the ticket. What should I do?

Is it possible to reserve tickets?

Can I buy a ticket for the event from another person?

I bought several tickets in my name. Will the other people for whom the tickets were purchased be able to enter the event without any issues?

Can I return the purchased ticket?

I purchased an electronic ticket. Do I need to print it out for the event?

Can I buy tickets for other events organized by you at your concert?

Can a minor (under 18 years of age) enter the concert?

I am 18 years old and want to take a younger participant to the concert. Can I be the guardian of a minor if I am not a parent or legal guardian?

Up to what age can children enter the concert for free?

Can a caregiver of a person with disabilities enter a concert without paying for a ticket?

Will there be a designated area for people with disabilities at the concert?

Can I leave the concert venue and come back after a while, using the same ticket?

Is it allowed to take photos at the concert?

I am a photographer not working permanently with any portal and I would like to be able to do a photo report from your concert. What should I do?

What items am I not allowed to bring into the event?

Can the prize entry ticket/CD from the competition be transferred to different personal details?

Can you apply as a team for support?

Can the event schedule change a few days before?